How to Use This Book -- Chapter 1.. Icebreakers: Getting to Know Each Other Better -- Getting to Know You -- Candid Camera: Learning to Put Faces with Names -- (Sort of) Glad to Meet You -- Will the Real Mr./Mrs. Jones Stand Up? -- Self-Disclosure Introductions--1 -- Self-Disclosure Introductions--2 -- Self-Disclosure Introductions--3 -- A Clear Image -- Chapter 2.. Who Are We? Creating Team Identity -- So Much in Common -- Team Discovery -- Portable Skills -- The Joy of Six -- What's Our Name? Logo? Slogan? -- Chapter 3.. What Can Teamwork Achieve? Demonstrating Its Value -- Anything I Can Do, We Can Do Better -- The Jigsaw Puzzle -- Jeopardy -- The Top Ten Time-Wasters -- The Top Ten Company-Paid Holidays -- The Hat Parade -- Know Your Customer -- Jigsaw Team-Building -- The Parlor Game -- Chapter 4.. Who Can We Trust? Building Mutual Support -- I Like Me Because -- I'm OK, I Really Am! -- A Coat of Arms -- Trust Me -- Chapter 5.. How Should We Proceed? Setting Team Goals and Norms -- Most? Best? Greatest? -- Team Building -- Bests and Worsts -- What's the Problem? -- What Do I (We) Want in Life? -- Peak Performance -- Goal Setting/Action Planning -- Chapter 6.. How Are We Doing? Improving Teamwork -- The I's Have It! -- How Sharp Are You? -- Joe Doodlebug -- More on Oxymorons -- Toxic Waste Dump -- Is It a "Go" or "No Go" -- Zap! You're a Group -- Chapter 7.. How Can We Stretch Our Minds? Problem-Solving and Creativity Games -- Creative People I Have Known -- Creativity Not Spoken Here -- Idea-Spurring Questions -- Pipe Dreams -- Please Pass the Problems -- The Problem-Solving Wheel -- Managerial Literacy: The Acronym Test -- Playing with Matches -- Chapter 8.. Can We Get Along Better? Learning to Communicate and Cooperate -- Giving and Getting -- The Great Glossary Search -- Team Charades -- Department X-Y-Z -- I Wish, I Wish -- Know Your Dictionary -- Scavenger Hunt -- Chapter 9.. Can We Work Together? Energizing Team Meetings -- Poker-faced Participation -- How Did This Meeting Go? -- The Human Spider Web -- Plentiful Proverbs Preach Poetically -- Chapter 10.. What Lies Ahead? Coping with Change -- The Great Pretender: Looking at Old Issues from a New Perspective -- Managing Change -- The 10 Percent Share -- What If -- Chapter 11.. How Can We Have More Fun? Taking Time to Play -- If Liars Can Figure, Can Figures Lie? -- Scrambled Cities -- Brainteaser I. I.Q. Test -- Brainteaser II. I.Q. Test -- Brainteaser III. I.Q. Test -- Content Review Trivia Quiz -- Chapter 12.. How Can We Build Self-esteem? Affirming Ourselves through Games -- Positive Self-Concept -- Providing Positive Feedback -- Sugar Gram -- Collecting Positive Strokes.